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Welcome to the New Kel-Lac Site!

Posted by Hunter Inman (IT Director) on

It’s been a long time coming, but we are finally up to speed with the latest and greatest.

Read on to see what we've improved!

What's New:

  • Fully responsive mobile site.

  • Easier to search and browse products than ever before.

  • Fully revised product listings with updated images, descriptions, filters, and options.

  • A hyper-modern eCommerce platform means the latest in security and updates.

  • Shipping rates are lower than ever before! We had issues on our old site with offering competitive shipping prices, that's a thing of the past now!

  • Some of our warranty, notes, policies, or disclaimers were not well stated on the previous site. We are making every possible effort with our new platform to make sure you are in the know about how we operate and what you can expect from us in terms of products and services.

  • The ability to request returns directly from the site.

  • The ability to communicate issues about your order directly through your account page.

  • Much clearer order tracking from your account page.

  • Simpler and quicker checkout. You can use PayPal now too!

  • All new Kel-Lac branding. All new clean and modern graphics across the entire website.

Coming Soon:

Now that we have a stronger eCommerce platform to build on, we anticipate adding these new features in the near future:

  • Inventory tracking that will help you know what we have in stock before ordering, as well as the ability to get an email for when those items will come back in stock.

  • Improved Clearance and Deals section. Right now that section is still a little empty, but as we move forward we will be adding a whole bunch of reduced price items.

  • More product reviews!

  • More to come...

Account and Order History Recovery:

  • If you have a previous account with us from our old site, you can retrieve that account by following the instructions on this page.

    However, the order history from the old site is not stored on the new site.
    Retrieving your old account on the new site is mainly for those with previous agency purchase authorization.

  • If you need to get your hands on order history from before the site revamp, you'll need to fill out the order history request form.

Thanks for shopping with us, and we hope you enjoy all the changes we've made to our online store!

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